US consumers rate Amazon top for overall satisfaction when ordering food and grocery items online, with Amazon scoring 4.70 on a five-point scale, followed by Walmart (4.54) and Supermarkets/Food Stores (4.36)
80% of respondents have purchased from Amazon’s marketplace in the past six months, as opposed to 65% who have purchased from a physical retail store, but an omnichannel environment is still critical
Survey reveals the gap that continues to exist when it comes to moving towards advanced analytics in the supply chain, with only 22% of companies having an advanced analytics initiative
China's largest retailer, E-commerce giant JD.com, is seeking to capitalise on its country-wide logistics network and capture the loyalty of urban professionals