On 16 and 17 February, the eyefortransport 17th Annual Logistics CIO Forum took place in Amsterdam.
This gathering of CIOs and IT Directors of the top logistics service providers proved an excellent platform for discussion. The overall theme of the forum was about digital disruption and transformation with industry speakers and technology providers presenting insight into their journeys towards digital leadership. This was a sold-out event which provides a good indication of the level of interest in digital disruption and transformation in the industry.
Key topics within the overall theme of digital disruption were emerging technologies such as the Internet of Things, Big Data Analytics, autonomous vehicles and aircraft (a.k.a. drones) and subscription based computing (SaaS, Cloud, etc.). Presenters discussed how their organisations have trialled and implemented these technologies and the implications of that for their customers and internal operations.
Customer experience and digital engagement with stakeholders were discussed as new ways of driving business value. Finally, the concepts of smart cities and increased collaboration were highlighted as the new normal that the logistics industry will have to deal with.
The events interactive live polling clearly highlighted the significance of the digital disruption taking place in the industry, with analytics and data said to have the biggest impact, 51%. Whilst over 50% of the audience said their organization had a digital strategy already in place. To see the full event infographic click here.