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Thoughts On The Delivery Landscape
“A long time ago, in a galaxy far, far away…”.
Meanwhile, Amazon, ignoring the current capabilities of the entrenched providers, expanded demand for same day, generated a need for two-hour service creating a market for new providers to fulfill. There are a number of firms including Deliv, Postmates, Instacart, Uber Rush, Shutl, Roadie and others to meet this “local” same-day market need.
Just like FDX, “absolutely, positively” claimed that you needed your documents the next day – a few generations ago – Amazon is training us to demand our products be delivered not long after ordering them! If the trends in next day delivery are any indicator of what the future holds for same-day, I see them being limited to grocery, consumables and high value orders all for a fee.
Looking ahead, I see the delivery landscape changing to accommodate several “hyper local” providers. This would be an extension of the UPS Access Point, FDX Store models – local businesses near high density neighborhoods or a representative of the new gig economy. These providers, for a fee per package, will expand their intermediary role for the package delivery companies to store and deliver all the volume brought to their door.
We will know, if this happens by the next holiday season or sooner, within the next few weeks depending on how the providers fared this year.
Happy Holidays and may you receive your gifts on time!
About Raghu Ramachandran
The company gave him the latitude to get engaged in numerous interesting projects worldwide and he has since founded 13 Colony Global LLC to enable other organizations become more efficient and grow.